Shipping & Returns
Shipping Policy
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
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Shipping Methods:
We offer several shipping options to meet your needs:
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Standard Shipping: Delivery within 5-7 business days
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Expedited Shipping: Delivery within 2-3 business days
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International Shipping: Delivery times vary by destination; customs clearance may cause additional delays
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Shipping Rates:
Shipping rates are calculated based on the selected shipping method, package weight, and destination. You can view the shipping cost during checkout before completing your purchase.
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Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your package.
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Shipping Restrictions:
We currently ship to addresses within the India. For international shipping inquiries, please contact us at support@bornbead.com.
Return & Exchange Policy
10-Day Return Policy:
We want you to love your purchase. If you are not completely satisfied with your order, you may return eligible items within 10 days of delivery for a refund or exchange.
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Eligibility for Returns:
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Items must be in their original condition, unworn, and with all tags attached.
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Returns must be initiated within 30 days of receiving your order.
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Personalized or customized items are not eligible for return unless they arrived damaged or defective.
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How to Initiate a Return:
To start a return or exchange, please contact our customer support team at support@bornbead.com with your order details. We will provide you with further instructions and a return authorization.
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Refunds & Processing Time:
Upon receiving your returned items, we will inspect them for eligibility. Refunds will be issued to the original payment method within 5-7 business days after approval. Please note that shipping charges are non-refundable unless the return is due to an error on our part.